Return Policy

Thank you for shopping with Dokanapp. We aim to provide the best products and services. If you are not completely satisfied with your purchase, you may be eligible to return the product under the following conditions:

1. Eligibility for Returns

  • Items must be returned within 7 days from the date of delivery.

  • The item must be unused, in its original packaging, and in the same condition as received.

  • Proof of purchase or receipt is required.

2. Non-Returnable Items

  • Perishable goods

  • Gift cards

  • Downloadable software products

  • Personal care items

3. Return Process

  • Contact our support team at [ Email: amardokana@gmail.com /Phone: 01718889885 ] to initiate a return.

  • Securely pack the item and include all original documents.

  • Ship the item to the provided return address.

4. Return Shipping Costs

  • Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.

5. Inspection and Approval

  • Once received, items will be inspected, and you will be notified of the approval or rejection of your return.