Cancellation Policy
We understand that plans can change. You may request to cancel your order under the following conditions:
1. Order Cancellation
Orders can be canceled within 2 hours of purchase if they have not been processed or shipped.
Contact us immediately at Email: amardokana@gmail.com / Phone: 01718889885 to request a cancellation.
2. Processed Orders
Once an order has been processed or shipped, it cannot be canceled.
In such cases, you may initiate a return following our Return Policy.
3. Subscription Cancellations
For subscription-based services, cancellations must be requested before the next billing cycle.
No refunds will be issued for the current billing cycle after cancellation.
4. Refunds for Canceled Orders
If your order is successfully canceled before processing, a full refund will be issued to your original payment method.
For any questions regarding our policies, please contact:
Dokanapp Support Team
Email: amardokana@gmail.com
Phone: 01718889885
Thank you for choosing Dokanapp!
About Us
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Contact Us
- Address: Banglabazar, Gazipur City, Gazipur.
- Phone: +8801718889885
- Email: amardokana@gmail.com
